Refund policy

Extended Holiday Return Policy

• Our extended holiday return policy is now in effect—if you make a purchase between November 1 and December 31, you have until January 31, 2026 to make a return or exchange.

Do you offer free returns?

• We do offer free returns on unopened and unused items within our 30 day return window. 
  

How do I return?

• We offer a 30 day return/exchange policy! 

Can I exchange instead of return?

• Of course! 
  

What is the status of my return & refund?

• Returns can take up to 10 business days to process, and then once processed, your refund can take another 2-7 business days. We do our best to process returns and refunds quickly! If you have any questions, please send us an email at gir@patternbrands.com.
  

Can I return Final Sale Items?

• Items marked as “Final Sale” on our website are non-refundable and non-exchangeable. By purchasing these items, you acknowledge and accept that they cannot be returned for a refund or exchanged for another product, unless there is a manufacturing defect or an error on our part. We strongly encourage you to review the product details, sizing, and any available information before making a final sale purchase. Please contact our customer support team if you have any questions or concerns about a “Final Sale” item prior to making your purchase. Your satisfaction is important to us, and we are here to assist you in any way we can.