ORDERING & PAYMENT
Payments made on the GIR.co website are encrypted using industry-standard SSL; your payment information is not retained or visible to GIR employees. Our payment gateway uses HTTPS for all transactions, so your digits are safe from start to finish.
We ship worldwide!
We try to keep shipping costs as low as possible, and we subsidize all handling fees.
You can select USPS First Class + Delivery Confirmation, Priority Mail, or Express Mail for all US and International Orders.
Orders are fulfilled at our distribution center in Wilmington, DE within 1-2 business days. With our standard First Class shipping, US orders typically arrive within 3-5 business days. First Class international orders arrive in 8-10 business days.
You can get a shipping estimate by entering your shipping info once you've got some spats in your shopping cart!
We really hope you love your GIR products. But if you're unhappy for any reason, or have changed your mind about wanting them, we'll take them back.Email
Send a message to firstname.lastname@example.org with your order number in the subject line, and let us know why it didn't work out. Then, just print out a copy of your order confirmation, and toss it in an envelope along with your unused spatula(s). Mail to:
GIR / Sorry Robots LLC
114 West 27th Street, Suite 4S
New York, NY 10001
You can also give us a call at (650) 877-2874 and we'll talk it out.
All GIR products come with a lifetime guarantee. If you're not 100% satisfied, we'll take it back or send you a replacement. Contact us at email@example.com with your story, and we'll get it right. (See what we did there?)
GIR tools are available at independent gourmet retailers nationwide and in select overseas locations.
We also have a few trusted online retailers, but hey… you're already at the source.
INDUSTRY PURCHASE PROGRAM
Want to stock your restaurant or professional kitchen with GIR products? GIR's Industry Purchase Program provides cooking industry professionals with exclusive packages and discounts. Write to us at firstname.lastname@example.org to get started.
We're thrilled to find partners that want to bring GIR products to their corner of the world. For a wholesale price list contact us at email@example.com and we'll get back to you right away.
FAQWhat's your favorite kind of fish?
Mahi Mahi (inside a fish taco, naturally)
Not finding the answers you need? Don't blow a circuit - email us anytime at firstname.lastname@example.org and we'll dispatch a human being to answer your questions personally.